Vista Holdings Blog

Should You Outsource Tenant Screening? Unpacking the Benefits

Written by Vista Holdings | Jul 30, 2024 11:30:00 AM

Tenant screening is crucial to property management, ensuring you find reliable and responsible tenants who will take good care of your commercial property. However, the screening process can be time-consuming and complex, raising the question: should you outsource tenant screening? 

In this blog, we’ll delve into the many benefits of outsourcing tenant screening, from significant time savings to accessing professional expertise and ensuring compliance with Fair Housing laws. We’ll also discuss key considerations to remember when choosing a tenant screening service, such as service fees, the level of customization offered, and the turnaround time for reports.

Advantages of Outsourcing Tenant Screening

Outsourcing tenant screening offers several compelling advantages that can make the rental process more efficient and reliable. Here are some of the key benefits of outsourcing tenant screening:

Time Savings

One of the most significant advantages of outsourcing commercial tenant screening is the time it saves. Screening tenants involves multiple steps, including background checks, credit checks, employment verification, and contacting previous landlords. These tasks can be incredibly time-consuming, especially for property owners managing multiple properties. 

By outsourcing, you can delegate these responsibilities to professionals specializing in tenant screening, allowing you to focus on other important aspects of property management.

Access to Professional Expertise

Professional tenant screening companies have extensive experience and access to tools that may not be available to individual property owners. They are skilled in evaluating credit reports, criminal records, and rental histories accurately and efficiently. Their expertise can help identify red flags that might be overlooked by someone less experienced. This ensures you get a comprehensive assessment of potential tenants, reducing the risk of renting to unreliable individuals.

Compliance with Fair Housing Laws

Navigating the complexities of Fair Housing laws is another area where professional tenant screening services excel. These laws work to prevent discrimination in the rental process, but they can be challenging to interpret and apply correctly. A professional screening company is well-versed in these regulations and can help ensure that your screening process is compliant, protecting you from potential legal issues.

Consistency and Objectivity

Another advantage of outsourcing tenant screening is the consistency and objectivity it brings to the process. Professional screening services use standardized criteria and methods to evaluate all applicants, which helps to eliminate bias and ensure fair treatment for all potential tenants. This consistency not only improves the reliability of the screening results but also provides a straightforward, documented process that can be useful in the event of disputes or legal challenges.

Considerations When Outsourcing

While the benefits of outsourcing tenant screening are clear, there are several factors to consider to ensure you choose the best services for your needs. Here are some key considerations to keep in mind:

Service Fees

While outsourcing tenant screening offers many benefits, it's essential to consider the associated costs. Tenant screening services charge fees that vary based on the level of service provided. Some companies offer basic background checks for a lower fee, while others provide comprehensive reports that include credit checks, criminal records, and eviction histories at a higher cost. 

It’s essential to weigh these fees against the time and resources you would spend conducting screenings in-house.

Level of Customization Offered

Different properties have different screening requirements. Some tenant screening services offer customizable reports that allow you to specify what information is most important for your screening process. For instance, you might prioritize credit history for a high-end property or rental history for a multi-unit building. Ensure your chosen service can tailor their screening to meet your specific needs.

Turnaround Time for Reports

Speed is often critical in tenant screening, as prolonged vacancies can lead to lost income. When considering a tenant screening service, inquire about their turnaround time for delivering reports. Some services can provide results within a few hours, while others might take several days. Choosing a service with a quick turnaround can help you fill vacancies faster and keep your rental income steady.

Alternatives to Outsourcing

While outsourcing tenant screening has many benefits, it’s not the only option available. Here are some alternative approaches that might better suit your needs:

Utilizing Online Screening Platforms

If outsourcing isn’t the right fit for you, online screening platforms offer a viable alternative. These platforms provide access to credit checks, background checks, and other screening tools, allowing you to manage the process yourself. While they require more involvement on your part, they often come at a lower cost than professional screening services. 

Examples of popular online screening platforms include TenantCloud, Cozy, and MyRental.

Conducting Screening In-House

Another alternative is to conduct tenant screening in-house. This approach gives you complete control over the screening process, allowing you to set your criteria and directly interact with potential tenants

However, it also means taking on a full workload, including checking references, verifying employment, and understanding and complying with Fair Housing laws. This can be a more cost-effective option for property owners with the necessary time, resources, and expertise.

Consider Workload and Expertise

Assessing your workload and expertise is crucial before deciding to handle tenant screening in-house. Managing tenant screening alongside other property management tasks can be overwhelming, especially if you have multiple properties. Additionally, if you lack experience in tenant screening, you may miss the warning signs or fail to comply with legal requirements. Weigh these factors carefully when deciding whether to conduct screenings yourself.

Handle Tenant Screening With Local Property Management

Outsourcing tenant screening can offer significant advantages, including time savings, access to professional expertise, and compliance with Fair Housing laws. At Vista Holdings, we specialize in providing comprehensive property management services for commercial properties, including tenant screening. Our team of experts is dedicated to helping you find reliable tenants quickly and efficiently, ensuring your property remains well-maintained and profitable.

Connect with us today to learn how we can help you streamline the process and maximize your property’s potential.